Reception and Volunteer Administrator x 2 - Based at Taunton and Yeovil Up to 30 hours per week available (flexible) £16,064 per annum (pro-rata) Our volunteers are an integral part of the team at St. Margaret’s Hospice and make a significant contribution to the work that we do on a daily basis. Over 1,200 volunteers enable us to provide care for people at the end of their lives and we are now looking for individuals with excellent attention to detail and communication skills to support our volunteer teams at our Taunton and Yeovil Hospices with their ever increasing administrative needs. This will be a key role within the St. Margaret’s Hospice volunteer team, not only providing administrative support for the recruitment, appointment and induction of new volunteers but also assisting with our ‘front of house’ reception service including rota-management, to ensure that all visitors and callers to St. Margaret’s Hospice receive a friendly and welcoming service. The post holder will also be required to use IT systems including inputting and reporting from Databases. The ideal candidate will have tact and sensitivity when working with others, along with the ability and willingness to communicate clearly and succinctly on the telephone and face to face. A helpful attitude with a willingness to assist others and the ability to undertake a variety of administrative duties is essential. In return we offer a rewarding role in a stimulating and positive working environment, the opportunity to develop new skills, and the satisfaction of supporting the St. Margaret’s team to help make each day count for individuals and families in Somerset. For more information regarding the Taunton post, please contact Sue Wilmott, Volunteer Coordinator by telephone on 01823 346965 (mornings only) or by email: [email protected] For more information regarding the Yeovil post, please contact Averil Perrett, Volunteer Coordinator on 0845 070 8910 (mornings only) or by email: [email protected] Closing date: Tuesday 19 December 2017 Interviews: Early January 2018 For an application pack please visit our website, www.somerset-hospice.org.uk. Alternatively please contact our 24 hours recruitment line on (01823) 365627. Please return your completed application to [email protected] or post to HR Department, St Margaret’s Hospice, Heron Drive, Taunton, Somerset, TA1 5HA. How to apply Please click the links below to download a Job Description, Application Pack and Diversity Monitoring Form: Job Description Application Pack Diversity Monitoring Form Alternatively, please contact our 24 hour recruitment line on (01823) 365627 or e-mail: [email protected]. Please return your completed Application Pack and Diversity Monitoring Form either to the email address above, or post to: HR Department, St. Margaret’s Hospice, Heron Drive, Bishop's Hull, Taunton, Somerset, TA1 5HA. Applicants are strongly advised to read the following documents before applying: Guidlines for Applicants Employee Handbook We have been re-designing the information we give to applicants to ensure that we fully support all enquiries. We would be grateful for feedback on your experience to help us understand any areas of improvement. Should you wish to submit any feedback, please click here to complete our short Recruitment Questionnaire. Please be assured that all responses will be treated confidentially.