2016 - 2019 2016; The final report on our Fit for Future review and consultation is published. As part of the study, a review panel was chaired by Lord Paddy Ashdown, including Macmillan Cancer Support and Marie Curie Cancer Care, together with a wide range of representative voices from the community, doctors, commissioners and health managers, as well as patients, carers and spiritual groups. The report analyses the key challenges and opportunities facing St. Margaret’s Hospice and outlines options for delivering care in a way that is sustainable for the future. 2017; Lord Lieutenant of Somerset Annie Maw unveils a new Celebration Tree in the reception area of our Yeovil hospice. The artwork offers a way to celebrate life, love and friendship while raising vital funds. Our Taunton hospice gets its own Celebration Tree soon afterwards. 2018; St. Margaret’s becomes the first hospice to launch its own funeral service, with the opening of our first funeral home in Taunton. St. Margaret’s receives the Hospice of the Year Award from Charity Today. After being accredited as a Project ECHO (Extension of Community Healthcare Outcomes) Hub, St. Margaret’s Hospice starts hosting online sessions to share specialist end of life care knowledge with other care providers in Somerset. 2019; Embracing new technology to improve our services, the first phase of our new patient and carer portal is launched, providing an online system enabling patients to view and contribute to their personal clinical notes. This unique system also provides an alternative way to refer into our services, improving accessibility for patients, families and healthcare professionals.