How to Refer
100% of the care and support we provide is free of charge.
We encourage patient referrals from healthcare professionals, but we also accept self-referrals from patients, families and carers too. Please note that, for self-referrals, we will need to speak to a healthcare professional involved in your care to ensure we have all relevant information.
Please call our 24-hour adviceline to make a referral*: 0845 070 8910
Where possible, please call within working hours to make a referral. Our adviceline can provide information and access to our full range of services including our In-patient Units, Home Care and Day Care.
Our 24-hour adviceline is also available for professionals, patients and carers who are looking for support. Our clinicians can give immediate symptom control advice and are able to offer support at any time of the day and night.
*Please note that when calling our 0845 number this will cost 2ppm (inc VAT) service charge (the minimum charge as stipulated by Ofcom), plus the access charge which is dependent on your carrier. From a landline, calls to 0845 numbers are significantly cheaper depending on what package you have. Some mobile providers charge as much as 45ppm service charge to access this service which is beyond our control.
To find more support available across Somerset, please visit Somerset Choices.
For support available in the Mendip area, please visit Mendip Health Connections.
The Art of Dying Well is a useful resource which offers support to those faced with death and dying.
If you have experienced our patient services and would like to write a review, please click the 'Leave Feedback' button below: