eBay Volunteer

Why we need you

Our eBay shop makes a big difference to our retail income generation by selling unique items. This plays a huge role in helping fund the compassionate care we provide to patients and families across Somerset. We can only maintain our eBay shop with the help of amazing volunteers.

This role would suit people who

• Have experience and understanding of selling on eBay
• Enjoy unique items and collectibles
• Have an understanding of the charity sector and retail
• Are computer literate with good written communication skills
• Are able to work with minimal supervision but also as part of a team
• Are able to work to deadlines
• Are enthusiastic and passionate about building this side of the retail business.

What you will be doing

You will support the Shop Manager to ensure the smooth operation of the eBay shop for their retail unit, to include:

• Assessing identified items, researching and deciding on selling price (using eBay and other sites as reference)
• Prepare goods for selling on eBay
• Bringing to the attention of the Shop Manager any defects in items set-aside for listing (if not already identified)
• Listing items on eBay, including taking photos of items and writing detailed descriptions
• Responding to questions or queries relating to listings made
• Packaging and arranging postage of items in a timely manner
• Maintain excellent customer feedback from buyers.

What’s in it for you

• Make new friends and join a fantastic staff and volunteer team
• Enjoy a friendly volunteering atmosphere
• Flexible shifts that fit around your lifestyle
• Learn new skills and develop your CV
• Volunteer discounts
• Reasonable ‘approved’ travel expenses reimbursed
• Possible references for future employers
• Help to raise vital funds for people with life-limiting illness in Somerset
• Develop online retail skills and customer service.

Next steps and what to expect

We want you to have the very best volunteering experience with St Margaret’s Hospice. We will:

• Provide you with a named staff contact for day-to-day support
• Provide an induction and any role-specific training that may be required.