Welcome to St Margaret’s
During the Coronavirus Crisis we are continuing our In-patient services whilst ensuring infection risks are kept to a minimum; as with all other health care settings we have had to make some changes to help ensure the safety of both patients and staff.
You will see staff wearing face masks at all times not only in the clinical area but also when around the building; we kindly ask all visitors to do the same. Face masks will be provided on arrival at the hospice and are to be worn at all times.
Following national guidance visiting is currently restricted to a maximum of one hour per day. The hour can be split; for example shared between close family and friends but in total should equal an hour.
There may be some exceptions to this (for example young children of patients) please seek further advice from ward staff.
It would help us greatly if family members were able to co-ordinate amongst themselves which friends and family members visit at what time. We would also ask that they separate their visits sufficiently to avoid groups of people waiting within any area of the hospice.
Please try to use alternative means to communicate where possible (Skype, Facetime etc), and we will endeavour to facilitate this.
COVID 19 Testing
All patients will be swabbed for Covid 19 on admission and extra infection control measures will be in place until swab results are known.
If a patient is suspected of having the virus, full protective equipment will need to be worn by all staff and visitors at all times. It will be necessary to continue this for seven days from the onset of symptoms.
Many patients develop a high temperature as part of their condition when becoming more unwell. Unfortunately as this is a symptom of the virus we will still need to take full precautions while the cause of the temperature remains uncertain.
We have a duty to protect all of the patients in our hospice from undue risk and to ensure the safety of our staff who we are relying on to provide 24-hour care for those most vulnerable people.
Our advice to any friend or family member who develops symptoms of COVID-19 (persistent cough or temperature) would be NOT to visit patients on the In-patient Unit.
This will also apply to anyone who is isolating due to contact with a symptomatic individual.
However, if visiting is essential for compassionate reasons, we would advise them to speak to a member of staff on the In-patient Unit to see if special provision can be made, preferably by phone.
Please note: If visitors experiencing symptoms of the virus arrive at the hospice without informing anyone, they may be turned away.
Many thanks for your support with these measures.
22 June 2020