In light of recent government guidance and in the interest of continuing our inpatient services whilst ensuring infection risks are kept to a minimum, we are now advising that patient visitors should be kept to ONE visitor at any one time, limited to close family and friends.
There may be some exceptions to this (for example children of patients) please seek further advice from ward staff.
It would help us greatly if family members were able to co-ordinate amongst themselves which friends and family members visit at what time. We would also ask that they separate their visits sufficiently to avoid groups of people waiting within any area of the hospice.
Please keep visits to as short a time as possible, preferably to 1 hour in line with NHS guidance.
Please try to use alternative means to communicate where possible (Skype, Facetime etc), and we will endeavour to facilitate this.
Our advice to any friend or family member who develops symptoms of COVID-19 (persistent cough or temperature) would be NOT to visit patients on the IPU. This will also apply to anyone who is isolating due to contact with a symptomatic individual.
However, if visiting is essential for compassionate reasons, we would advise them to speak to a member of staff on the inpatient unit to see if special provision can be made, preferably by phone.
If visitors experiencing symptoms of the virus arrive at the hospice without informing anyone, they may be turned away.
If a patient is suspected of having the virus full protective equipment will need to be worn by all staff and visitors at all times. It will be necessary to continue this for 7 days from the onset of symptoms.
Many patients develop a high temperature as part of their condition when becoming more unwell. Unfortunately as this is a symptom of the virus we will still need to take full precautions while the cause of the temperature remains uncertain.
We have a duty to protect all of the patients in our hospice from undue risk and to ensure the safety of our staff who we are relying on to provide 24hr care for those most vulnerable people.
Many thanks for your support with these measures.